Frequently Asked Questions

CUSTOMER CARE QUESTIONS

Do you ship Pan India?

Yes, we ship across the entire country, ensuring that our products reach you no matter where you are in India.

Do you ship outside India?

Currently, we do not offer international shipping. However, we are working towards expanding our reach globally in the near future.

Are your products available in physical stores?

At the moment, our products are exclusively available through our online platform. We are exploring partnerships with retail outlets and will update our customers once our products are available in stores.

Do you collaborate with bloggers or influencers?

Yes, we value collaborations with bloggers and influencers to create meaningful content. If you're interested, please share your social media handles, audience demographics, and collaboration ideas with us at collaborations@agromusk.com.

Ingredients

What makes your products 'organic'?

Our products are certified organic, meaning they are grown without the use of synthetic pesticides, fertilizers, or genetically modified organisms (GMOs). We adhere to strict organic farming practices to ensure the highest quality.

Are your products gluten-free?

Yes, all our products are naturally gluten-free, making them suitable for individuals with gluten sensitivities or those following a gluten-free diet.

Do your products contain any preservatives or additives?

No, we pride ourselves on offering products that are free from preservatives, artificial colors, and additives. Our focus is on providing natural and wholesome foods.

Cooking and Usage

How should I store your products?

It's best to store our products in a cool, dry place away from direct sunlight. Once opened, we recommend transferring them to an airtight container to maintain freshness.

Do your products require cooking or preparation?

Some of our products are ready-to-eat, while others may require minimal preparation. Please refer to the specific instructions provided on each product's packaging for detailed guidance.

Can your products be incorporated into various recipes?

Absolutely! Our products are versatile and can be used in a variety of recipes. We regularly share recipe ideas on our website and social media channels to inspire your culinary creations.

Orders and Shipping

What payment methods do you accept?

We accept a range of payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets, to provide a seamless shopping experience.

How can I track my order?

Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number on our courier partner's website to monitor the delivery status.

What is your return and exchange policy?

We are committed to ensuring 100% satisfaction for our customers. If you receive a damaged or defective product, please contact us within 48 hours of delivery with relevant details and images. We will arrange for a replacement or refund as per our policy.